Effective Date: 20-08-2025

At arrowroot.com, we aim to ensure your agricultural and related products are delivered safely, promptly, and in excellent condition. This Shipping Policy outlines how we process and deliver orders placed on our website.

1. Shipping Coverage
We currently ship to: Domestic locations: [India Post, DTDC, Delhivery]
International shipping: [No].
Note: Some products (e.g., seeds, chemicals) may have regional or international restrictions based on agricultural laws or customs regulations. We reserve the right to cancel or adjust such orders with full notification.

2. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Custom, large, or bulk orders may take additional processing time (up to 5–7 days). Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Time
We offer the following shipping options: 
Shipping Method Estimated Delivery Time Availability
Standard Shipping             5–7 business days All regions
Expedited Shipping            2–3 business days Selected locations
Freight Shipping                 7–14 business days For heavy/large machinery
Delivery timelines are estimates and may vary due to weather, location, or courier delays.

4. Shipping Charges
Shipping costs are calculated at checkout based on product weight, dimensions, and delivery location. Free shipping may be available for orders over [Insert amount] or during special promotions. Additional handling fees may apply to bulky, hazardous, or refrigerated products.

5. Order Tracking
Once your order is shipped, a tracking number and courier details will be emailed or texted to you.You can track your order via https://agrowroot.com/shipment-tracking or directly on the courier’s website.

6. Delivery Issues
If your order is delayed or lost, please contact us within 7 days of the expected delivery date.
We are not responsible for:
Incorrect or incomplete delivery addresses
Delays caused by third-party carriers
Unattended or missed deliveries (please ensure someone is available to receive perishable goods)

7. Damaged or Missing Items
If you receive a damaged package or find any items missing:
Notify us within 48 hours of delivery.
Include photos of the packaging and items.
We will investigate and offer a replacement or refund as appropriate.

8. Restricted or Regulated Items
Certain products (such as seeds, chemicals, or organic materials) may be restricted for delivery to specific regions due to agricultural laws and import/export regulations. We reserve the right to:

Limit shipping availability
Cancel restricted orders with a full refund

9. Contact Us
For questions regarding shipping or to report an issue, please contact:
Rajeev  Varayathu Narayanan
Email: agrowroot@gmail.com  |  Phone: +91 8088652297